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Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

We can only change orders that have not been processed for shipping yet. Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order. To make changes to your order, please reach out to support through the chat or email.

We currently ship in the United-States. For shipping outside of these countries, please reach out to our support through our chat or email.

Once you've placed your order, it usually takes 1-3 days to process it for delivery. Standard shipping time for the countries covered by our delivery partners are presented below. - United-States: 7-14 days.Sometime can take up to 30 days.But please note that our shipping lead times are all estimations and we cannot guarantee an order to arrive by a specific time. We encourage you to ship all items to a permanent address in order to ensure a successful delivery.

We accept all major credit and debit cards (VISA, Mastercard, AMEX).We do not accept personal checks, money orders, direct bank transfers,or cash on delivery.

Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose. You may also have to go to your local post office to collect your package in case it cannot be delivered to you.

GEOGX offers a free replacement or a refund in cases of a damaged product or a manufacturing error.Please contact us within 14 days from receiving your order. Please provide your order number as well as the reason for your return.Also you will be required to send pictures of whatever defects you’re claiming is wrong with the products to the site’s customer service email. After receiving pictures, our customer support will examine them very carefully where we will confirm if the customer’s claim is accurate.We will also notify you of the approval or rejection of your refund.There are certain situations where only partial refunds are granted.All returns must be in original condition with packaging intact. To ask for a return, please contact our support team using chat or email.

It takes about 7-14 Business Days to complete your refund. If the refund is being issued to a credit card, depending on your credit card company, it may take an additional 2-10 Business Days after your credit is applied for it to post to your account.

We currently don't have any physical stores under our brand name.

If you have different products,we cannot guarantee this.Items ordered together may not be delivered to you on the same day and may come in separate packages.